✅Features | 💰Pricing |
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| Subscription ‘free’ software Includes:
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additional costs (all subject to 20%VAT)👑 Why We Win | 👎 Why We Lose |
Here are some of our strengths that have helped us beat them in past deals:
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♟️ Objection Handling | 💥 Landmines to Lay |
Objection #1. I do not want to pay anything/my software is free ? How to handle: Our Software starts from only £2.63 a day - I am not asking you to pay anything right now all I am asking is for 30 minutes of your time to show you what we can offer your business and if you believe it's going to benefit your business ( I know it will ) we can discuss next steps I have our rep in your area on xxxx day - first I just want to see if it is a fit your business by asking 3 questions - How does that sound? Or Do you know why they provide free software let me explain - Fresha do not specialise & put their sole focus on the Hair & Beauty Industry - they are working with all types of markets dog grooming, vet , sports, etc therefore they do not know or are sure if their software will work for you hence why there are always hidden costs nothing is for free Unlike Treatwell whose sole focus is the Hair & Beauty industry meaning we know for 100% our software will benefit your business and work for you therefore no need to offer any free software to make money you need to invest money into your business for the right software It's working for 8000 businesses we work within the UK & 40,000 businesses in Europe - 4 million appointments per month Objection #2 Fresha's Marketplace fee is only 20%+vat - you charge too much? How to handle: How many bookings does your business get from Fresha's marketplace as we have been informed by ex- Fresha users who have joined Treatwell majority of their bookings came via their google business page, Facebook & Instagram when they checked their invoices to see where their bookings came from meaning Fresha's marketplace was adding no value to their business as Fresha do not invest in their marketplace Treatwell has the biggest digital online booking platform in the Hair & Beauty industry - with 8,000 salons & barbershop's signed up to it in UK! - across Europe we have 4 million appointments per month Objection #3 : You cannot provide deposits Fresha can? How to handle: We are aware of this and the deposit feature is being developed as we speak & will have this very soon However, we do have prepayment on our software allowing clients to pay for the full treatment before even arriving at the salon Objection #4 My client list is already built in my software which has taken me a lot of time to build not worth the hassle? How to handle: You can download your client list in a few simple steps from your current software and we can upload your client list to our software in a matter of seconds meaning you will not be losing any of your clients - what will be more of a hassle is realising later on down the line your software is not working for you as you are with the wrong provider Objection #5 You don't have multi-location management? How to handle: We are aware of this and the Multi-location feature is being developed as we speak & will have this very soon ( Please ensure you use this for all features Pro has not got but the competitor software has ) | ❓Questions to expose Competitor's Weaknesses How frequently are you receiving your no-show/cancellations money due to no funds being on the client's card? We offer a pre-payment option for all salons/barber shops we work with meaning you are getting your money back - think about how much money you are not making right now with your current software - your time is your money & talent How are Fresha helping your business filling in empty slots in your quiet times ? Our software provides you with the option to do marketing flash promotions in your quiet times offering discounts ensuring your filling your empty slots - We can provide your business access to the biggest digital Hair & Beauty highstreet booking platform in the industry I noticed you don't have a Website -why was this not set up for you when you joined with Fresha ? We provide your business with a free website with our software & will put a book now button on there for clients to book directly from your website with you - this is another way we can provide you with new & repeat clients How are you managing your team members' time off /holidays on your current booking system/software ? I understand its very time-consuming with Fresha as you have to click day by day to book the time off - with our software it's just 1 click away to manage holidays & time off saving you valuable time How many bookings does your business get from Fresha's marketplace we have been informed by ex- Fresha users who have joined Treatwell majority of their bookings came via their google business page, Facebook & Instagram when they checked their invoices to see where their bookings came from? Fresha's marketplace adds no value to your business as Fresha do not invest in their marketplace Treatwell has the biggest digital online booking platform in the Hair & Beauty industry - with 8,000 salons & barbershop's signed up to it in UK! - across Europe we have 4 million appointments generated per month It was announced by Fresha that from the 15th of November it will charge 20p for all your clients who confirm an appointment when booking with a card on-top of the 1.29% processing fee. How are you managing this? Our software does not charge your clients to confirm appointments when booking by card - as soon as an appointment is booked in your digital diary an automatic confirmation email & text message gets sent to the client & 24hrs before the appointment they receive an appointment reminder by email & text message - which also reduces your no shows & cancellations What training or ongoing support is Fresha providing your business to ensure your business is set up for success? We provide all our partner's dedicated training to ensure they are set up correctly providing your business with 6 new ways for clients to book appointments with your business all you need to do is use our software by inputting your appointments in your digital diary - once the system recognises there are 20 appointments in your diary you will then have access to online bookings via the biggest digital Hair & Beauty highstreet in the industry How do you know what fees you pay monthly? How often do you check? How many appointments do you get weekly? How many of those get reminders? How do you fill last-minute slots? |