Why switch from paper and pen?

Wahanda Treatwell Connect offers you a simple and safe online alternative to better manage your diary, your clients, and your business. What's more, Connect is totally free.

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• Information available to everyone, all the time. When using a diary that's online, any team member can access information relevant to them anytime from any device: desktop, tablet or a smartphone. Connect lets you and your Team manage your diary on the move.
   
• Make your availability instantly accessible to customers. Give your customers an easy way to book with you 24x7. Free up your Team from answering calls and emails to do what they do best; give great quality treatments, advice, to build relationships and of course to sell.
   
• Email and text (SMS) appointment reminders. We will send email and text reminders to your customers automatically, reducing the risk of costly no-shows.
  
  
• Record and track No-shows. If a customer does No-show, you can update their appointment to capture the missed appointment, so next time they try to book with you, you have visibility and can respond accordingly.
   
• Tracking your business performance with charts and reports. You'll see how addictive that is - always being up to date on how your business is doing, measure employee performance, monitor product up-sell, and check what your top selling services are.
   
• Client information at your fingertips. Information about your customers is available in one place, along with their booking history and notes.
  
  
• Retention marketing. Simple CRM lets you filter your clients by factors such as Last Visit and market to them via email to encourage repeat bookings. Tailoring emails to customers allows you to engage and inspire them, helping you drive revenue and build loyalty.
    
• Safe and sound. It's secure, it's always available, it's safe. We don't use any data for marketing purposes; the customer details you add in Connect and safely stored and remain private.
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Switching to Connect

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Here are a few tips to help you benefit fully from Connect

1. Confirm your Wahanda Treatwell bookings ASAP. We send you an email notification for each appointment booking, so check the email address these will get sent to. You can also enable SMS reminders for new bookings by going to Settings > Notifications > Contacting You tab, so you get a text alert to let you know you have a new booking - there's no charge for this. The quicker you respond to bookings, the higher we'll rank you on site as a 'reliable' venue.
    
2. Add a booking widget to your website or Facebook page so you can take appointments from your own clients. Go to Settings > Online booking > Booking widget, grab a widget code and add the booking button to your existing website. The widget shows your available appointments from the Calendar you keep up to date on Connect, giving you another channel to fill your appointments.
    
3. Don't be afraid to ask for help! Connect is designed to help you manage your business and diary effectively, so if anything doesn't make sense, don't feel shy about asking for our help or advice as we're here to help. 

Adding an appointment: