Get to know us:

https://docs.google.com/presentation/d/11m1-E-pP75dm7O4WnKP4OeLPszsgCfyVCJjjoqQHu0U/edit?usp=drive_link

Greater Together

Wavy CX Mapping

You can find the mapping of how our CX work at Wavy by Treatwell on the link below 👇

https://miro.com/app/board/uXjVMFjQiY4=/?share_link_id=891433680727

Our QA Department

Wavy by Treatwell : QA Department

Our CX Process

You can find all our CX Wavy by Treatwell processes on this link below :
https://wavycx.zendesk.com/hc/fr
_{PS : You need to have an Zendesk account, in any case do not hesitate to contact us on our slack channel #cx-tn}Our CX Wavy by Treatwell Process

Our FAQ

You can find all our articles about Wavy by Treatwell on this link below :

https://help.wavy.co/hc/fr

How can partners contact us?

Opening hours :

• Monday to Friday from 9 am to 6 pm

• Saturday from 9 am to 3 pm

Contact channels:

• Phone

• Chat via the help center, the app or the Wavy website.

• Email : hello@wavy.co

• Facebook : the Wavy page

How to contact us internally?

• #cx-tn via the creation of a zendesk ticket on slack Wavy

  • type command : /createticket

• Tag us @wavycxhttps://app.slack.com/client/T03RHT3DS/C045EF9570A

  • type your message here, we will help you !

• Tag us @cxtn or Azza Kotrane the TL of our team

CX DATA

https://drive.google.com/drive/folders/1DfOQnuLqweD2ksZ5k7VDnvgNBMvO7nme?usp=drive_link

...

https://drive.google.com/drive/folders/18wacPR3Y54L_NWkWd0i7f5S-gv6T73yP?usp=drive_link

Kick off CX Wavy by Treatwell

https://drive.google.com/drive/u/0/folders/1PgJbjIrWc1yT-NsWp71nCxUG6xUXuwmA

Useful links

Minimum System Requirements ⚙️

CX Help request product

Customer feedback & wish list

...

https://barcode.tec-it.com/fr/EAN13?data=978020137962

Good to know

https://www.zendesk.fr/customer/wavy/

How can partners contact us?