What is Post Pay?
Post Pay is when a customer selects to Pay at the Venue, rather than Pre-Paying their appointment on Wahanda.
How will I know whether a customer has Pre Paid or not?
We're making it as clear as we can for you which bookings have been pre-paid, and which ones are Pay at Venue, so you know which bookings to collect money from.
Email Notification
When you receive your email notification of the booking, you'll be able to see whether it's a Pre-Paid or a Pay at Venue booking.
SCREEN SHOT OF BOTH
Calendar
Wahanda Pre-Paid bookings will have a green £ in the top right hand corner so you can recognise them quickly. All other bookings are blank. When hovering over appointments from Wahanda, you will see the Source as Wahanda, and then either 'Payment: Prepaid by Customer £XXX', or 'Payment: Unpaid £XXX'. You will also see this Paid or Unpaid if you click into the appointment.
SCREEN SHOT
An hour before the appointment, a red ! will appear in the top right hand corner of the appointment for Pay at Venue bookings from Wahanda (your own direct appointments, and bookings from the Widget, which have always been Pay at Venue, will remain empty).
SCREEN SHOT
List of Bookings
Under Reports you can find a List of Bookings. In addition to showing the status of each booking (eg Unconfirmed, Confirmed) you will now see a red Unpaid flag for Wahanda Pay at Venue bookings. This Unpaid flag won't be added for your own direct bookings, or those from the widget, as these have always been Pay at Venue, but it will help you identify the new Wahanda Pay at Venue bookings.
SCREEN SHOT
Remittances
Wahanda commission for Pay at Venue bookings will be