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Post Pay is when a customer selects to Pay you direct at the Venue, rather than Pre-Paying their appointment on Wahanda.
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We're making it as clear as we can for you which bookings have been prePre-paidPaid, and which ones are Pay at Venue, so you know which bookings customers to collect money from.
Email Notification
When you receive your email notification of the bookingfor an appointment, you'll be able to see whether it's a Pre-Paid or a Pay at Venue booking.
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Calendar
Wahanda Pre-Paid bookings will have a green ' £ ' in the top right hand corner so you can recognise them quickly. All other bookings are blank. When hovering over appointments from Wahanda, you will see the Source source as Wahanda, and then either 'Payment: Prepaid by Customer £XXX', or 'Payment: Unpaid £XXX'. You will also see this Paid Paid or Unpaid if Unpaid if you click into the appointment.
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An hour before the appointment, a red ' ! 'will appear in the top right hand corner of the appointment for Pay at Venue bookings from Wahanda (your own direct appointments, and bookings from the Widget, which have always been Pay at Venue, will remain empty).
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Completing appointments
As you Complete an Appointment (as a customer leaves it's good to do this to record any additional spend from the customer, and also to easily re-book them) you will see a Still to Pay Calculator, which will show you again whether the customer has Pre-Paid for the appointment.
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List of Bookings
Under Reports you can find a List of Bookings. In addition to showing the status of each booking (eg Unconfirmed, Confirmed) you will now see a red Unpaid flag for Wahanda Pay at Venue bookings. This Unpaid flag won't be added for your own direct bookings, or those from the widget, as these have always been Pay at Venue, but it will help you identify the new Wahanda Pay at Venue bookings.
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Remittances
Wahanda commission for Pay at Venue bookings will be be deducted from monies owed to you, to save us invoicing you for our commission for these bookings. To make things clear, we have updated our remittances.
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