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We're making it as clear as we can for you which bookings have been Pre-Paid, and which ones are Pay at Venue, so you know which customers to collect money from.
Email Notification
When you receive your email notification for an appointment, you'll be able to see whether it's a Pre-Paid or a Pay at Venue booking.
No ShowsShow Appointments
It is important to mark any no show appointments as no shows in Connect. This is so that no commission is deducted from your remittance. Please note that no shows need to be marked as such on the day of the appointment.
Email Notification
When you receive your email notification for an appointment, you'll be able to see whether it's a Pre-Paid or a Pay at Venue booking.
Calendar
Wahanda Pre-Paid bookings will have a ' £ ' in the top right hand corner so you can recognise them quickly. All other bookings are blank. When hovering over appointments from Wahanda, you will see the source as Wahanda, and then either 'Payment: Prepaid by Customer £XXX', or 'Payment: Unpaid £XXX'. You will also see Paid or Unpaid if you click into the appointment.
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