Get to know us:

https://docs.google.com/presentation/d/11m1-E-pP75dm7O4WnKP4OeLPszsgCfyVCJjjoqQHu0U/edit?usp=drive_link

Greater Together

Wavy CX Mapping

You can find the mapping of how our CX work at Wavy by Treatwell on the link below

Wavy CX Mapping

Our QA Department

Wavy by Treatwell : QA Department

Our CX Process

You can find all our CX Wavy by Treatwell processes on this link below :
CX Process Wavy by Treatwell

Our FAQ

You can find all our articles about Wavy by Treatwell on this link below :

Centre d'Aide Wavy by Treatwell

How can partners contact us?

Opening hours :

• Monday to Friday from 9 am to 6 pm

• Saturday from 9 am to 3 pm

Contact channels:

• Phone

• Chat via the help center, the app or the Wavy website.

• Email : hello@wavy.co

• Facebook : the Wavy page

How to contact us internally?

• https://app.slack.com/client/T03RHT3DS/C045EF9570A

  • type your message here, we will help you !

• Tag us @cxtn or @Azza Kotrane the TL of our team

CX DATA

https://drive.google.com/drive/folders/1DfOQnuLqweD2ksZ5k7VDnvgNBMvO7nme?usp=drive_link

https://drive.google.com/drive/folders/1Vd7BHOdK8N0vXoj434HaWpQJSuec0MKg?usp=drive_link

https://drive.google.com/drive/folders/1YHSbHqa9RDXi40-TvKJZpsbkUQqn_aw1?usp=drive_link

https://drive.google.com/drive/folders/19IMjWWw6doBQtWK754nI4ZGbic3JqBbF?usp=drive_link

https://drive.google.com/drive/folders/18wacPR3Y54L_NWkWd0i7f5S-gv6T73yP?usp=drive_link

Kick off CX Wavy by Treatwell

https://drive.google.com/drive/u/0/folders/1PgJbjIrWc1yT-NsWp71nCxUG6xUXuwmA

Useful links

Minimum System Requirements ⚙️

CX Help request product

Customer feedback & wish list

Wavy X version history

https://status.wavy.fr/fr

https://barcode.tec-it.com/fr/EAN13?data=978020137962

Good to know

https://www.zendesk.fr/customer/wavy/

Open

How can partners contact us?