Having glowing reviews on your Venue Page really helps to encourage other customers to book with you. A venue with 10 or more positive reviews will generally sell 5 times more than a venue without, so taking those first steps to build your reputation makes all the difference to get you off to a flying start with Treatwell.

To help, we've given you 10 'Review Emails' to send out to your existing, loyal clients, asking them to take a few moments to leave you a review on Treatwell. These emails can be found on the Homepage on Connect. As you send the emails, you see your tally of emails count down, and once you've used all 10, the box will disappear.

However, our help doesn't stop there. Every time a customer books with you on Treatwell, we'll send them an email after their appointment, asking them to come back on site and leave you a review; this way, you continue to build your reputation and these powerful recommendations will ensure you maximise the bookings you receive.

Encouraging Treatwell reviews for appointments added in Connect

You can ask your customers that you've booked in directly in Connect to also review you on Treatwell. This is a great way to employ your current loyal customers to constantly leave great feedback and encourage first-time bookings. To set up that, go to Settings > Notifications in Connect and enable Send emails encouraging Treatwell reviews for direct customers checkbox. Make sure that you are always entering customer email addresses when booking appointments for them in Connect.