Salon IQ
- Rosie Barnes (Unlicensed)
About
With over 2,000+ UK Salons, 100+ Award Winning Salons, 180+ Salon Groups, we are fast becoming the number 1 choice for Salons in the UK.
Founders David & Andrew built one of the original salon software for the Hair & Beauty market in 1993. As they were one of the earliest in the industry it grew incredibly fast. Computill launched iSalon. They sold the business in 2006 and bought 6 Hair Salons called Great Hairdressing Group. Having successfully Franchised the salons, they currently own one to ensure their finger is on the pulse for what it takes to run a salon with ever changing technology.
They realised there was still a need in the industry so came back to create SalonIQ in 2012 launching in 2013. As of now, we have 27 employees, 2,000+ UK Salons. 100+Award Winning Salons, 180 Salon Groups including some of the biggest names in the industry.
Salon iQ announced customers can now pay with Klarna
ONLINE: “When clients come to book online and pay, they will have the option to pay their deposit as normal or pay later with Klarna. The payment options offered by Klarna will be dependent on the client’s credit history and will be calculated by Klarna.
Once the booking has been made Klarna will process the payment and this will be sent directly to the client’s account balance on SalonIQ and to the salon’s Stripe account, salons do not need to wait for the delayed payment.
Salons benefit from no risk as the contract is between the client and Klarna.”
DIRECT: “For those clients who wish to complete their in-salon bill via Klarna, they can do so by paying using SalonIQ’s payment link.
The salon ensures the bill is correct, they then send the payment link from the checkout screen to the client. Your client clicks on the link and is taken to the payment screen which also has the option to pay via Klarna.”
💰 Pricing | |
One-off investment | |
Database build | £399+ VAT |
Online training | £199+ VAT |
Branded booking app | £299+ VAT |
Apple developed an account fee | £79+ VAT |
Salon stock app | £0 |
Payment sense rate check | £0 |
Monthly fees | |
Subscription | £27/mo |
Extra columns | £10/mo per employee |
15+ members | price on quotation |
Consumer booking app | £25+ VAT |
Transactional charges | |
SMS outgoing | 7p per text (160 characters) |
SMS incoming (2 way messaging) | 4p per text |
Email Campaign Manage (E-blasts) | £5 each blast plus 0.009p per email |
Automated Emails (Appointment confirmations, lost client, birthday and client journey) | FREE |
Online Bookings | FREE |
Online Payments (Deposits, Gift Cards, E-Shop) | 2.9%+ 20p of transaction value |
There are NO long term contracts or commitments. After the initial 12 month term, you can use SalonIQ month to month and cancel at any time you like with just 90 Days' notice. Why 90 Days? That's to give us the chance you put things right, should you ever consider changing! | |
👑 Why We Win | 👎 Why We Lose |
| Here are strengths that have helped them beat us in the past. Click on the strength for how to counter these claims:
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♟️ Objection Handling | 💥 Landmines to Lay |
Objection #1: Salon IQ software has a patch test reminder function you don't have this? How to handle: We are aware of this feature is being developed as we speak & will have this very soon Objection #2: You charge for new clients? How to handle: We only charge a one-time fee for new clients if they book from our marketplace however all clients can book via your website, Facebook, Instagram, and google my business page which does not cost you at all Also, the one-time fee for new customers booking via the marketplace is only a one-time fee think about how many times the client will use your business if you have provided them with a great service - the gain is much greater than the cost Objection #3: Salon IQ was created by salon owners? How to handle: I respect this however this was over 10 years ago in 2012 we are in 2023 now they hire a team of developers same every software provider- we are working with 8000 salon owners who provide us regular valuable insights & feedback in regards to our software and how it has benefitted their business | ❓Questions to expose Competitor's Weakness Q1. Ex Salon IQ salon owners who join Treatwell inform us one of the reasons they are leaving Salon IQ is due to the extra hidden costs they got charged for what is your experience with their cost? There are no hidden or extra costs with our software - the price you originally signed up for is the price you will pay for the duration of your contract - our software packages start from £2.63 which is less than a price of coffee Q2 .When do you renew your contract with Salon IQ they have 90 day notice period for renewal cancellations otherwise you automatically roll over to another year? All Treatwell packages only require 30 days' notice if you decided you no longer wanted our software Q3. How much do you need to pay to add a new staff/team member to your current software? With our Treatwell Pro package, there is no additional cost for any new/old staff member to be added we do this for you for free - unlike Salon IQ who charge £10 for each extra new/old staff member Q4. A lot of ex - Salon IQ salon owners who join Treatwell inform us one of the reasons they switched to Treatwell is due to the setup costs they had to pay on top of the software price how did you find this ? Treatwell does not charge a setup fee THERE IS NO SETUP FEE as we do not believe in charging salon owners twice for one software & secondly for setup- Our sole focus is to work with you as a partner and make you money via our software & platform not take from you - with all the packages we you pay 1 price which includes software, set up & training Q5. If you leave your current software provider and want to take the clients you have worked hard for & built what is the cost for this? If you were ever to leave Treatwell which will be highly unlikely we will export & provide your client list to you for free as we know how long and how hard it is to build a client list Q6. How do you identify lost clients ? With our software, you automatically build a client list of your clients allowing you to see all your lost clients and help you get them back by sending direct marketing to them - such as birthday messages, discount messages, etc Our software allows you to
Treatwell will support your business by publishing you on the biggest digital high street in Hair & Beauty Industry To help you get more repeat clients & new clients we provide your business with 6 new ways for clients to book appointments with your business all you need to do is use our software by inputting your appointments in your digital diary - once the system recognises there are 20 appointments in your diary you will then have access to online bookings & the biggest digital Hair & Beauty highstreet in the industry Q8. How do you fill in empty slots? With our software, we provide you with flash promotions allowing you to offer discounts in your quiet times giving your business the extra boost of clients = more money & profit for your business We also provide you with online bookings exposing your business to the whole of the UK and anyone who is visiting the UK also allowing you to fill in empty slots no one else can offer you this
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