/
Ovatu

Ovatu

About

Ovatu

  • A smart scheduling software that helps businesses simplify, automate and scale their entire booking process

  • The platform is a cloud-based scheduling system with full point of sale, reminders, online bookings and much more

  • Industry - Hair & Beauty, Fitness, Well being, Medical & Education

 

Wikipedia

Founded: 2010, NSW-Australia, by Dave Hole
Type of business: Private
Headquarters128 City Road, London, United Kingdom, EC1V 2NX
Number of employees: 11+
Number of locations: 2 (London, Australia)

Website - https://ovatu.com/uk

Main Competitors - Timely & Kitomba

 

 

 

✅ Features

💰 Pricing

  • Online bookings and Appointments

  • Book Classes (Yoga classes, workshops etc…

  • SMS & Email Marketing

  • Automated SMS and Email booking reminders

  • Rebooking Reminders

  • Automated waitlist

  • Review System

  • Customer Data

  • Instant Demo

  • Cash Payment Terminal Integration

  • Deposits, Payments & Invoicing

  • Discount Vouchers & Promo codes

  • Passes & Packages

  • Gift Cards

  • Resource Scheduling

  • Managing Staff Roster

  • Online Consultation Forms

  • Widgets on Partner Website

  • Multi Device Access, Web, IOS, Android, App’s

  • Personal branded booking app

  • Booking Bot

  • Voucher Codes

 

Neat - £20 per month + £6 per month each additional staff

Included -

  • Appointments

  • Online booking

  • POS

  • Reminders

  • Waitlist

  • Reviews

  • Integrations

Reminder SMS @ £0.05 per message

 


Loaded - £30 per month + £9 per month each additional staff

Included - All features included in ‘Neat’

additional features

Reminder SMS @ £0.05 per message

 

 

👑 Why We Win

👎 Why We Lose

  • Price -  £20 / £30 per month + £6 / £9 per additional staff

  • Reminder SMS @ £0.05 per message

  • Inconsistent monthly invoices each month due to the additional SMS

  • Market Place

  • Flash Promotions

  • Widget - only on the partner’s website

  • No Partner Website

  • Customer must have a log in to book appointment

  • Hair & Beauty, Spa & Massage, Tattoo, Alt Health & Fitness

  • Paypal fees - 3% stripe fees are 1.3%

  • Integrated card processing & receipt printing. Ovatu is compatible with PayPal, Stripe, Square, Sum Up, iZettle and the mPOP till drawer

  • Online Deposits

  • 30 days free trial

  • Online Consultation Forms

  • Customised App

  • Booking Bot on partner website

  • Client re-connect  - Free text message for regaining loss clients

  • Automated waitlist

  • No contract cancel anytime

♟️ Objection Handling

💥 Landmines to Lay

Objection #1:

You charge for online bookings ?

How to handle:

Objection #2:

You don't provide an app/We get a free customised app?

How to handle: 

  • The Ovatu app is not user friendly

  • It is not a stand alone app and you have to search for businesses in your area

  • Hence you may as well use the Treatwell app which will also find new clients for you with our world leading market place

Objection #3:

You cannot provide deposits Ovatu can?

How to handle:

  • We are aware of this and the deposit feature is being developed as we speak & will have this very soon 

  • However, we do have prepayment feature that allows the customer to pay in full before arriving to the salon - giving you full No show protection

  • Ovatu - Deposits via Paypal incur a fee of 3.5 to 6%, which is a lot of revenue to give away

Objection #4:

My current software allows me to send free text messages for clients who are overdue for their treatment. Can your software do the same?

How to handle: 

  • Ovatu charges £0.05 per SMS booking reminders, Treatwell includes unlimited SMS booking reminders which helps salons reduce no shows and ensures that the business is not losing money. Hence free SMS booking reminders out weigh the automated client reconnect messages

  • Treatwell also provides client data & reports for your business needs, allowing you to identify lost clients  whom you can email for free.

 

🏆 Win Stories Note

Clients choose us over Ovatu to save money but to also reach out to clients they would not usually be able to get through our marketplace,

why we win

We speak to hundreds of clients and this day and age clients do not want to pick up the phone or walk in and talk to someone, they want to sit down after a long day pick up the phone or tablet and just book a wax, cut, colour, facial so you are not getting the new clients you would have pre pandemic, this is where we come in we can help you fill those white spaces and bring in those customers that have become a bit lazy

 

 

Always ask how many users and add up the cost inc VAT

❓Questions to expose Competitors Weakness

How are you managing to fill in your quiet times during the week to increase business ?

  • Our software provides you with the option to do marketing flash promotions in your quiet times offering discounts ensuring your filling your empty slots increasing your clients and profit -making sure your salon is busy with clients

  • We will provide your business access to the biggest digital Hair & Beauty highstreet booking platform in the industry

How much are you paying per text message to send confirmation & appointment reminders to your clients?

With Treatwell's software,

  • We provide free automated text messages & emails for appointment confirmation & reminders

  • As soon as an appointment is booked in your digital diary an automatic confirmation email & text message gets sent to the client & 24hrs before the appointment they receive a appointment reminder by email & text message - this saves you money and helps reduce your no shows & cancellations by 65%

How do you attract new clients & repeat clients?

  • To help you get more repeat clients & new clients we provide your business with 6 new ways for clients to book appointments with your business all you need to do is use our software by inputting all your appointments in your digital diary you will then have access to online bookings & the biggest digital Hair & Beauty high street in the industry 

  • The more you use our business management system the higher up you are ranked on our marketplace the biggest digital Hair & Beauty high street 

(Only if you notice the business does not have a book now widget on their google business page) I have noticed you do not have a book now widget on your google business page why is this?

We will support  all our partners in creating this for your business & will put a book now widget on there for customers to book directly from google with you increasing your footfall 

How do you expect to grow your business online with Ovatu? 

Top Rated, no advertising from Ovatu of salon on platforms, try to understand the foundation of the business ‘why are you using Ovatu’? 

Why it works: 

This highlights to the partner/prospect that there is no marketplace to help support the growth of the business.

By not having all of your reviews verified and all in one place, what impact does this have on showcasing your salon reputation?

Why it works: 

Highlights the fact that Treatwell reviews are verified and all in one place - this is shown as x* venue on the marketplace. High star reviews = more bookings/exposure also improves you SCO so you are more likely to be found on a search

 

What exactly is it that you want to achieve with Ovatu?

Why it works: 

This is the best opportunity to explore the main motives behind a partner/prospect using Ovatu and what they want/expect to achieve and where the opportunity lies for them to achieve this with Treatwell

Related content

Fresha
Read with this
Ovatu
More like this
Booksy
Read with this
Resurva
More like this
Salon IQ
Read with this
Nearcut
Read with this