Resurva

1. Online booking with tailor made deposits per customer

2. Salon branded app

3. Client loyalty programme

4. E-commerce

5. Online consultations via Zoom

6. Payroll and commission calculator

7. Multi-location management

8. Phorest staff app

9. Stock and inventory tools

10. Digital consultation forms

11. Marketing single or multisite capability 

12. Client Reconnect sms are free to prompt when a client is due a service

Phorest Feature page

• Reliable software - (Resurva has constant break down issue)

• Market place 

• Free automated SMS & Email confirmation & reminders for appointments 

• No hidden pricing 

• All systems in house (POS, marketing , website domain ) Resurva outsource

• Processing fee is 2.9%

• Resurva's sole focus for its software is not the hair & beauty industry unlike Treatwell  

• Resurva have limits on the number of free bookings depending on what package your on - if you go over the limit they charge for bookings

• Our packages start 

• Built in Marketing (Resurva only mail chimp)

• Pro is compatible on all devices (Resurva only iOS)

• We provide a full website (Resurva have single page website)

• Resurva are expensive  for Marketing  & POS

• Pro Manages & Reduces no shows (Resurva does not have this functionality)

• Treatwell Pro provide lost clients reporting & Client reports (Resurva does not have this functionality)

• No hidden Prices on Pro

• Treatwell Pro POS, Marketing & Website domain are all in house (Resurva outsourced)

• Unlimited Appointments with Pro (Resurva you have Cap for number of appointments if you go over this price increases depending on the size of the business)

• PRO Pricing includes set up & training (Resurva you have pay for setup & training $125 per hour)

• Treatwell Packages are much cheaper 

• Waitlist functionality 

• Multi location is cheaper 

• 60 day Free Trail 

Objection #1 : Resurva provide a 60-day trial?

How to handle:  Do you know why they provide a trial let me explain - the reason for a trial is Resurva do not specialise & puts their sole focus on the Hair & Beauty Industry - they are working with all types of markets dog grooming, vet, sports, etc therefore they do not know or are sure if their software will work for you 

Unlike Treatwell whose sole focus is the Hair & Beauty industry meaning we know for 100% our software will benefit your business and work for you therefore no need to offer any free trial - do you see Apple offering trials on their phones/tablets etc?   No, you don't when you know your product works no  trial is necessary or required - it's working for 8000 businesses we work within the UK & 40000 businesses in Europe  

Objection #2 : Resurva software has a waitlist function you don't have this?

How to handle: We are aware of this and this  feature is being developed as we speak & will have this very soon 

Objection #3 : Multi-location is cheaper with Resurva?

How to handle: It might sound cheaper in the short term however what about all the extra costs you will pay for bookings, full website, text messages, point of sales, etc which will increase the price overall meaning you will end up paying more - our software packages start from £2.63 a day which less than buying a coffee a day 

Objection #4:  You charge for new clients?

How to handle:  We only charge a one-time fee for new clients if they book from our marketplace however all  clients  can book via your website, Facebook , Instagram and google my business page  which does not cost you at all 

Also, the one time fee for new customers booking via the  marketplace is only a one-time fee think about how many times the client will  use your business if you have provided  them with a great service - the gain is much greater than the cost 

❓Questions to expose Competitors Weakness

Ex Resurva salon owners who join Treatwell inform us one of the reasons they are leaving Resurva is they charge extra for bookings once you have gone over your free limit how are you managing this?

Our software package Treatwell Pro provides unlimited free bookings - the only time there is a one-off charge is for our marketplace bookings for first-time clients only  - the 2nd time the client books no matter how many times there is no  charge - there are 5 booking channels we provide you where there is no cost for any bookings 

How do you identify lost clients?

With our software, you automatically build  a client list  of your clients allowing  you to see all your  lost clients and help you get them back by sending direct marketing to them - such as birthday messages, discount messages, etc 

Our software allows you to 

• Send clients patch test reminders

• Fill in empty slots 

• Track & manage your business performance 

• Auto manage booking after hours 

• Reduce no shows & cancellations 

• Maintain clients by repeat bookings

• Making cashing up easier & faster saving you time ! 

• Track staff performance 

• Grow your business 

How does your current software support you in reducing no-shows?

Our software helps you reduce the number no shows & cancellations as soon as an appointment is booked in your digital diary an automatic confirmation email & text message gets sent to the client & 24hrs before the appointment they receive an appointment  reminder by email & text message 

What marketing does Resurva provide you?

Treatwell will support your business by publishing you on the biggest digital high street in Hair & Beauty Industry 

To help you get more repeat clients & new clients we provide your business with 6 new ways for clients to book appointments with your business all you need to do is use our software by inputting your appointments in your digital diary - once  the system recognizes there is 20 appointments in your diary you will then have access to online bookings & the biggest digital Hair & Beauty highstreet in the industry 

I have noticed you have a 1 page website and not a full website why is this?

We provide you with a full professionally designed  website free of charge with all our packages 

How are you finding paying 2.9% in processing fees?

Treatwell charges a 2% processing fee only 

How do you fill in empty slots?

With our software, we provide you with flash promotions allowing you to offer discounts in your quiet times giving your business the extra boost of clients = more money & profit for your business 

We also provide you with online bookings exposing your business to the whole of the UK and anyone who is visiting the UK also allowing you to fill in empty slots no one else can offer you this 

Ex Resurva salon owners who join Treatwell inform us one of the reasons they are leaving Resurva is due to the extra hidden costs they got charged for what is your experience with their cost?

There are no hidden or extra costs with our software - the price you originally signed up for is the price you will pay for the duration of your contract - our software packages start from £2.63 which is less then the price of coffee